The Support Engineering Team at Reset Groep is focused on providing high-quality, reliable support for the IT systems, networks, and solutions we offer. Comprising roles such as Online Support Engineer, Advanced Support Engineer, Senior Remote Support Engineer, and Teamlead Online Support Engineering, this team is responsible for troubleshooting issues, implementing optimizations, and ensuring our clients' IT environments run smoothly. They proactively adopt and integrate new technologies while offering informed, personalized service to effectively address any technical concerns or failures our customers may encounter.