Ashley Bloom is a UX Researcher currently employed at ResMed since March 2024, where involvement includes collaboration with cross-functional teams to develop impactful solutions for patients and providers. Prior experience encompasses a role at Nice Healthcare from November 2020 to October 2023, focusing on diverse research methods that significantly enhanced user experience and contributed to an impressive patient NPS of 90+. Achievements at Nice Healthcare include the establishment of a remote usability testing platform, creation of a comprehensive internal research library, and active engagement with a patient council. Earlier experience includes a Clinic Support Specialist position at Outside In, where responsibilities involved patient scheduling and insurance verification. Ashley Bloom holds a UX Design certification from Coursera and dual Bachelor of Arts degrees in Reconciliation Studies and Spanish from Bethel University.
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