Thibault Acolas is a seasoned professional with extensive experience in customer service management and operations within the healthcare and diagnostics sectors. Currently serving as the Customer Service Manager for Switzerland and France at ResMed, Thibault oversees key operations including rental business, pricing, and order management, while implementing innovative tools that significantly improve efficiency and sales effectiveness. Previously, Thibault held senior management roles at Beckman Coulter Diagnostics, focusing on global services product support and driving initiatives for business growth. Experience also includes a managerial position at Danaher Corporation, where strategic manufacturing plans for a dental treatment unit were developed. Thibault's career began in the French Navy as a Tactical Flight Coordinator, where leadership and project management capabilities were honed. Thibault holds an MBA with honors from IMD Business School and a Master's degree in Electrical Engineering from École Navale.
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