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Information Technology

Resolve Systems

Resolve Systems' headquarters in New York, NY, United States

Jim Anderson

Abby L.

Lawrence Fenske

Patel Jeel

Shubham Wagdarkar

Krishant Lodhia

Michael Triplett

Kevin Hickey

Brad Hibbert

Emmet B. Keeffe III

The Software Development Team at Resolve Systems designs, builds, and maintains the company's IT automation and AIOps platform. They develop scalable software solutions, ensure software quality through rigorous testing and QA processes, and collaborate on system architecture and DevOps practices to support agile, autonomous IT operations. This team includes specialized roles to address various aspects of software engineering, support, automation, and system administration.

Software Development Team

The Sales and Customer Success Team at Resolve Systems is responsible for driving revenue growth and ensuring customer satisfaction. They achieve this by identifying and closing sales opportunities, providing technical expertise during the sales process, and supporting clients post-sales to maximize the value of Resolve Systems' IT automation and AIOps platform. This team ensures a seamless transition from sales to implementation and ongoing customer success.

Sales and Customer Success Team

This department focuses on ensuring customer satisfaction and retention through effective management and support strategies.

Customer Success

This department oversees the strategic direction and governance of the organization through its board members.

Board Governance

This department provides specialized support and technical consulting to ensure software quality and system reliability.

Technical Services

This department manages employee relations, recruitment, training, and organizational development.

Resolve Systems

Org chart

Board & advisors

Teams

Software Development Team

Sales and Customer Success Team

Customer Success

Board Governance

Technical Services

Human Resources

Offices

Resolve Systems

Org chart

Board & advisors

Teams

Software Development Team

Sales and Customer Success Team

Customer Success

Board Governance

Technical Services

Human Resources

Offices

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