Daniel Rajah is an experienced Application Support Analyst currently employed at Resolver, a Kroll Business, since March 2023, where there is a strong focus on providing technical support and fostering customer relationships through critical analysis and understanding customer needs. Prior to this role, Daniel served as an ICT Support Officer at Freedom from Torture from October 2020 to July 2023, managing a ticketing system for 1st and 2nd line support while ensuring compliance with service level agreements. Daniel also gained valuable experience as a Web Development Intern at Topdeck Travel from October 2019 to March 2020, managing customer-related tickets and utilizing python scripts and Drupal CMS for website enhancements. Daniel holds a Bachelor of Science degree in Computer Science from City St George’s, University of London, earned between 2018 and 2022.
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