Laura Wong is an accomplished professional with extensive experience in solution engineering, sales operations, and customer service within various industries. Currently serving as Manager of Solution Engineering at Resolver, a Kroll Business, since March 2019, Laura utilizes analytical tools such as Tableau and Excel to drive operational efficiency and support the sales team. Previous roles include Sales Operations Coordinator at Dermalogica Canada, where strategic insights were provided to enhance account growth, and Software Trainer at Book4Time Inc., focusing on client training and successful software implementations. Laura's career path also includes supervisory and managerial roles in hospitality at Marriott Hotels and Westin Hotels & Resorts, where contributions significantly enhanced guest satisfaction and employee engagement. Laura holds a Diploma in Hospitality Management from Vancouver Community College.
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