Sophie Capes is a highly driven and adaptable leader with extensive experience in operations, customer services, and financial services. From 2022 to 2024, Sophie managed a team of analysts at KPMG UK, focusing on KYC/AML compliance, and currently serves as the Service Assurance Lead at Resolver, a Kroll Business. Earlier, Sophie led GDPR initiatives at Lowell from 2017 to 2020, where they motivated teams to enhance data protection processes. Recently, Sophie worked as a Fraud Analyst at Map Room, performing customer and payment screening.
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