Sumin Rhee

Sumin Rhee, PMP, serves as the VP of Professional Services and Support at Resolver, a Kroll Business, since March 2018, where responsibilities expanded to include global Support, aligning services under a unified customer experience strategy and managing a globally distributed team across seven regions. Previous roles at Resolver included VP of Professional Services, Director of Professional Services, and Manager of Consulting, with achievements such as redesigning the global delivery model, centralizing operations through a PMO, and launching standardized service offerings to enhance delivery margins and customer satisfaction. Earlier career experience includes various project management and consulting roles at MicroPact, where Sumin focused on SaaS implementations and led teams to deliver high-impact results. Sumin holds a Bachelor of Science degree from the University of Toronto.