Roy Bowen is an experienced professional in human-centered design and business analysis, currently serving as an HCD Analyst and Business Analyst at ResolveSoft with the Centers for Medicare & Medicaid Services (CMS) since July 2025. Previously, Roy held various roles, including Senior Experience Designer at BLN24 for the U.S. Census Bureau and at the U.S. Department of Commerce, where expertise in user experience and digital service improvement was demonstrated. Roy's career includes significant contributions as a Lead Experience Designer and Project Manager at Promo Daddy, alongside freelance work as a Chief Experience Officer, guiding industries towards user-centric solutions. With a strong educational background from Temple University and Atlantic Cape Community College, Roy combines technical acumen and design strategy to enhance usability and user engagement across multiple sectors.
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