Respond.io is the leading social to conversational commerce platform that unifies customer communication, enabling enterprise businesses to extend their marketing, sales & support initiatives onto instant messaging with ease. Over 10,000 companies from 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche, ShareChat and Bigo already use respond.io.


Messaging & Communication

Social Media

Respond.io

Respond.io's headquarters in Kuala Lumpur, Malaysia

Gerardo Salandra

Hassan Ahmed

Iaroslav Kudritskiy

Ikhwan Aminuddin

Farhana Kamal

Account Executive (latam)

Alan Tang

Nur Lina Farhana

The Software Development Team at Respond.io is responsible for designing, building, and maintaining the platform's infrastructure and applications. This diverse team of developers, engineers, and QA specialists collaborates to enhance the user experience by implementing robust backend systems, intuitive frontend interfaces, and efficient deployment processes, ensuring seamless communication solutions for enterprise clients across the globe.

Software Development Team

The Sales Team at Respond.io is dedicated to driving revenue growth by engaging with potential clients and showcasing the value of the platform for enhancing customer communication. They focus on building relationships, conducting product demonstrations, and providing tailored solutions to meet the unique needs of enterprise businesses. With expertise in various regions and languages, the team works collaboratively to expand the company’s market presence and support its global customer base.

Sales Team

This department is responsible for managing client relationships, driving revenue growth, and executing sales strategies across various regions.

Sales Department

This department ensures the quality and reliability of software products through systematic testing and evaluation.

Quality Assurance

The Customer Support Team at Respond.io is dedicated to ensuring a seamless user experience by providing timely assistance and resolving technical inquiries related to the platform. This team collaborates closely with customers to enhance engagement through instant messaging, while also gathering insights to improve service delivery and customer satisfaction. Through proactive support and guidance, they help enterprises maximize the benefits of conversational commerce technologies.

Customer Support Team

The Marketing and Branding Team at Respond.io focuses on enhancing the company's visibility and positioning as a leader in conversational commerce. They strategize and execute marketing initiatives, create engaging content, manage social media presence, and develop cohesive branding strategies to drive customer engagement and brand loyalty. By collaborating on marketing projects and leveraging insights, the team aims to effectively communicate the platform's value to enterprise businesses worldwide.

Respond.io

Org chart

Teams

Software Development Team

Sales Team

Sales Department

Quality Assurance

Customer Support Team

Marketing and Branding Team

Offices

Respond.io

Org chart

Teams

Software Development Team

Sales Team

Sales Department

Quality Assurance

Customer Support Team

Marketing and Branding Team

Offices

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