Dan Shannon

Dan Shannon is a dedicated Senior Account Manager at Respondus, specializing in SaaS, sales, and customer success. With years of experience, they have a proven track record of managing diverse portfolios ranging from SMB to enterprise clients, achieving high levels of customer satisfaction and retention. Prior roles include Senior Customer Success Manager at Texthelp, where Dan led a successful team and exceeded sales targets, and Tour Consultant at EF Educational Tours, where they coordinated educational travel programs for schools. Dan is currently pursuing a Bachelor of Arts in Communication: Business Application at the University of New Hampshire.