Response24 is an independent specialist in crisis response, appointed by Lloyd's underwriters across eight specialty insurance lines — Kidnap & Ransom, Political Violence & Terrorism, Active Assailant, Product Contamination & Recall, Crisis Concierge, Specie & Fine Art, PA & Travel, and Cyber.

Built on over 35 years of Lloyd's crisis response experience, we are a focused specialist team — not a large multinational. We bring the same depth of expertise to every line we cover, supported by a named global partner network and our own proprietary technology suite, Connect.

Connect Risk provides always-on security intelligence and geo-fencing for policyholders and clients. Connect Incident structures and documents every response — creating a clean, complete record that supports claims management and regulatory reporting. Both platforms are included in every partnership at no additional cost.

We also work directly with corporates, NGOs, and private clients on crisis management, travel security, evacuation planning, security training, and personal asset protection.

Available 24/7. Globally connected. One point of contact across every line.

Response24

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