David Moc is a seasoned professional in operational analytics and workforce management with extensive experience in budgeting, forecasting, and reporting. Currently serving as a Senior Specialist in Planning and Reporting at Rest, David excels in resourcing management and operational reporting. Previously, as a Workforce Management Analyst at CommInsure, responsibilities included real-time management of contact center operations, forecasting, and data analysis for performance improvement. David's earlier career at Coca-Cola Amatil encompassed diverse roles, from Commercial Sales and Operations Analyst to SAP Project Lead, where significant contributions included the development of sales strategies, performance tracking, and team training in report generation.
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