Nigel D. currently serves as a Microsoft 365 Enterprise Administrator at Rest since December 2021, focusing on managing end-user computing environments, including devices and procurement processes. Previously, Nigel held the role of Operations Manager, overseeing operational activities related to End-User compute environments, and Application Services Support, managing Rest's application portfolio and coordinating with vendors for incident resolution. Prior experience includes positions at Canon Business Services | Harbour IT as End User Services Technical Lead and Service Desk Technician, emphasizing technical support and IT service management. Nigel’s early career saw volunteering as a Retail Assistant for the Australian Red Cross and a Field Officer for the Australian Bureau of Statistics. Educational qualifications include a Bachelor’s Degree in Information Systems from Western Sydney University with a major in Networking and Mobile Computing, complemented by a high school diploma in IT and Engineering from St Pauls Catholic College.
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