Nate Copt is a seasoned professional in user learning and technical content management with over 17 years of experience in the technology sector. Currently serving as Senior Director of User Learning at Restaurant365 since May 2025, Nate previously held notable positions such as Senior Manager of Help Center Content at JumpCloud and Senior Director of Knowledge, Community Content, and CX at Convercent. Nate's expertise includes leading global content teams, improving customer support processes, and modernizing documentation systems, while also playing key roles in organizations like CA Technologies, Rally Software, and others. Noteworthy accomplishments encompass overseeing substantial transformations in support structures and content delivery, as well as actively enhancing user experience through innovative content strategies and tools. Nate holds a degree from The University of Kansas.
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