Jess Carter

VP, Client Experience & Delivery Operations at Resultant

A strategic powerhouse and highly empathetic collaborator, Jess Carter delivers large-scale technology modernization and portfolio management by translating complex problems into transformative solutions. She thrives on working with clients to fine-tune questions, discover solutions, and collaborate toward the outcomes they want.

In her Director role, Jess focuses on strategic growth and development of the Government Services team, which she has led through key initiatives like the on-time launch of the State of Indiana Case Management and Labor Exchange system. Her work with clients in the public, private, and nonprofit sectors has honed her ability to align stakeholders and her keen sense for matching skillsets to project needs.

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Timeline

  • VP, Client Experience & Delivery Operations

    Current role

  • Director, Engagement Management

  • Director, Client Excellence

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