Javier Ayala

Javier Ayala is an experienced professional with a diverse background in account management, sales, and customer support, currently serving as a Spanish SMB Account Manager at ResultsCX for PayPal, where proficiency in managing high-volume EU accounts has led to significant account growth and successful reactivation of inactive merchants. Prior experience at PayPal includes an Inside Sales Specialist role, achieving notable sales targets while managing a substantial client portfolio. Javier's tenure at TikTok involved quality analysis and customer support, improving content moderation efficiency, while past roles at Facebook and Google Maps focused on customer inquiries and B2B sales support, respectively. Education includes a recent qualification in Pharmaceutical Sciences from Innopharma and a Bachelor’s Degree in Business Administration from Nueva Esparta University.