Roy Flores is a seasoned professional with extensive experience in software engineering and technical support. Currently serving as a Software Engineer at ResultsCX since August 2019, Roy has also worked as an IT Help Desk/NOC Engineer. Prior experience includes a role as a Web Developer for ActionCOACH Business Coaching Ireland from February 2017 to August 2019, where responsibilities included site management, updates, migrations, and landing page creation. Roy's earlier roles involved providing technical assistance as an IT Helpdesk Analyst at Atos and as a Technical Support Representative at both Convergys and Concentrix, where expertise included troubleshooting network issues and configuring various networking devices. Roy holds an Engineer's degree in Electrical, Electronics, and Communications Engineering from Xavier University - Ateneo de Cagayan, completed in 2005.
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