Willis Blanco has extensive experience in the telecommunications and customer service industries. Currently serving as the Residential Retention Supervisor at Charter Communications since March 2021, Willis Blanco also holds multiple roles at The Results Companies from October 2010, including Performance Management Analyst, Operations Manager, and Voice of Customer Site Liaison. Responsibilities include ensuring quality communication and fostering partnerships with both internal and external clients, as well as leading quality assurance initiatives during training sessions. Willis Blanco is pursuing education at Hillsborough Community College, with studies commencing in 2009.
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