Our business is to grow your Shopify store. Our retention solutions help you maximize audience growth, reclaim abandonment revenues, and reactivate lapsed audiences, across all channels. Trigger + 5-10x browse/product/cart abandonment Email/SMS flows by unlocking the power of Identity.

Software

Retention.com

Retention.com's headquarters in Austin, TX, United States

Adam Robinson

Peter Studnicka

Michael Cottenden

Dani Patros

David Cimaglia

Keleigh Spinner

Daniel Thomas

Kyle Standaert

Jordan Whitmer

The Client Success Team at Retention.com is dedicated to ensuring Shopify store owners maximize returns from our retention solutions. They guide clients through seamless implementation, provide ongoing technical support, and proactively manage client relationships to boost audience growth, recover abandoned revenues, and re-engage inactive customers. They work collaboratively to unlock the full potential of Identity, enhancing email and SMS marketing effectiveness for our clients.

Client Success Team

The Revenue and Sales Team at Retention.com focuses on driving revenue growth and expanding market presence by leveraging strong partnerships and optimizing sales strategies. They manage partner relationships, develop and implement effective sales campaigns, and ensure operational efficiency to maximize the revenue potential of their Shopify retention solutions. The team collaborates across departments to enhance audience growth, reclaim abandonment revenues, and reactivate lapsed customers, delivering substantial value for clients.

Revenue and Sales Team

The Engineering Team at Retention.com designs and develops sophisticated retention solutions for Shopify stores, focusing on maximizing audience growth and reclaiming lost revenues. They build and maintain robust systems to trigger high-impact browse, product, and cart abandonment Email/SMS flows by leveraging advanced identity recognition technologies.

Engineering Team

This department is responsible for driving revenue through client acquisition and account management.

Sales Management

This department focuses on ensuring effective engagement and satisfaction of clients throughout their journey with the company.

Customer Success

This department focuses on the design, development, and management of data systems and infrastructure to support data-driven decision making.

Retention.com

Org chart

Teams

Client Success Team

Revenue and Sales Team

Engineering Team

Sales Management

Customer Success

Data Engineering

Offices

Retention.com

Org chart

Teams

Client Success Team

Revenue and Sales Team

Engineering Team

Sales Management

Customer Success

Data Engineering

Offices

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