Jay J. Lee is an Escalation Engineer currently contributing to the Customer Service team at Retool since July 2022. Prior experience includes roles as a Support Engineer and Associate Support Engineer at Flatiron School, and extensive experience in fitness management at Equinox from 2009 to 2021, where responsibilities included managing Tier 1 Personal Trainers and serving as a Master Instructor. Jay has also worked as a Teaching Artist at Deana's Educational Theatre, focusing on educational theater programs aimed at preventing relationship violence, and as an Acting Apprentice at Actors Theatre of Louisville. Additionally, experience as an SAT Math Tutor was gained at Kaplan Test Prep and Admissions. Educational credentials include a Certificate in Computer Software Engineering from Flatiron School, a Master of Education from Boston College, and a Bachelor's degree in Secondary Education with a focus on Mathematics from Boston College.
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