Sharon Kim

Sharon Kim is an experienced professional specializing in customer success and technical account management, currently serving as a Technical Account Manager at Retool since January 2024. Prior to this role, Sharon held the position of Customer Success Manager at Chromatic and worked at Bluecore as a Team Lead in Support Monitoring and Product Support Engineer. Additional experience includes mentoring in a Software Engineering program at General Assembly and participation in a full-stack software engineering fellowship. Previously, Sharon was an Administrative Assistant and Co-Head Teacher at BBT Tutoring Center, and operated as a Private Tutor. Volunteer experience includes serving as a Translator and Executive Assistant for the United Nations World Orphan Day Promotion Committee. Sharon graduated with a Bachelor’s degree in Sociology from Boston University in 2017.