ReturnBear is the ultimate ecommerce return solution for brands selling internationally, saving time and money while providing a seamless return experience for your customers.

Let us help drive savings by being closer to your customers with drop-off locations at Cadillac Fairview malls, HBC locations, Staples Canada and more.

What you get
- Access to Canada's only national, package-free drop-off network
- Verfied returns and instant refunds for your customers 
- Automated RMA platform
- Consolidated shipping and micro-forward fulfillment and end-to-end returns management

With backing from Koru, Cadillac Fairview and the Ontario Teachers' Pension Plan, we help brands like Numi, FRANC, K-Swiss, Palladium Boots, ‘47, Greg Norman Collection, Love & Nudes and more optimize their customers’ return experience while retaining revenue and reducing shipping costs. 

Unlock the international market with low return costs and a better customer experience for returns. Turn your online returns from a liability into an opportunity with ReturnBear. 

E-Commerce

ReturnBear

ReturnBear's headquarters in Toronto, Canada

Sylvia Ng

Steven Ferreira

Ahmed S.

Bernadette Hunter

The Leadership Team at ReturnBear drives the strategic vision and overall direction of the company, ensuring it remains at the forefront of ecommerce return solutions. They oversee key areas including product development, revenue generation, and investment partnerships, fostering innovation and growth while optimizing the return experience for international brands and their customers.

Leadership Team

The Business Operations team at ReturnBear is responsible for optimizing and overseeing the end-to-end return process for ecommerce brands. This includes managing drop-off locations, streamlining verified returns for instant refunds, and automating the RMA platform. By consolidating shipping and managing micro-forward fulfillment, the team ensures a seamless, cost-effective return experience for both brands and their customers, ultimately driving savings and enhancing customer satisfaction.

Business Operations

The Software Development team at ReturnBear is responsible for designing, developing, and maintaining the company's cutting-edge ecommerce return solution. This team of software engineers and the Head Of Engineering works collaboratively to ensure a seamless and efficient return experience for customers, integrating features such as instant refunds, automated RMA, and consolidated shipping. They also focus on optimizing the platform for scalability and reliability, enabling brands to efficiently manage international returns and improve customer satisfaction.

ReturnBear

Org chart

Teams

Leadership Team

Business Operations

Software Development

Offices

ReturnBear

Org chart

Teams

Leadership Team

Business Operations

Software Development

Offices

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