Dan Frederick, CFSP, is an experienced Senior Customer Success Manager specializing in the B2B and SaaS sectors. They have a proven track record in client satisfaction, retention, escalations, and product adoption, utilizing skills in Salesforce, Jira, NetSuite, and Microsoft Office. Dan held various positions at AutoQuotes from 2018 to 2020, including Customer Success Manager and Content Team Lead, and served as a Senior Customer Success Manager at Revalize in 2022. They also have a background in management and culinary roles from their time at Chili's between 2010 and 2013, and obtained a Pathway Certificate in Information Technology from Kaplan University in 2009.
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