Tom Egan

Tom Egan has a diverse work experience spanning multiple industries and roles. Tom currently works as a Customer Support Manager at Revenova LLC, where they provide technical support for a certified Transportation Management System Application. Their responsibilities include handling customer inquiries, software upgrades, and managing the Help Desk Case workload.

Before joining Revenova LLC, Tom was the President of Egan New Media LLC. In this role, they provided consulting services to clients, offering expert advice on digital marketing strategies and communications. Tom helped strengthen clients' corporate image and brand through various marketing initiatives such as promotions, branding, media channels, and website design.

Tom also worked as a Webmaster at Milwaukee World Trade Assoc, where they prepared monthly email newsletters, sourced relevant images, and maintained and updated the organization's website. Tom was responsible for creating custom graphics and ensuring regular website updates.

In addition, Tom served as a Marketing Communications Manager at Electronic Cable Specialists, Inc, where they created marketing materials and managed visual elements such as custom graphics and display ads. Tom also coordinated tradeshow materials and website design.

Early in their career, Tom had the opportunity to be an IncrediBulls member for the Chicago Bulls. As part of this on-court entertainment squad, they performed at home games and special events, engaging with fans through interactive activities.

Tom's work experience is not limited to the private sector. Tom also served as a Captain in the United States Marine Corps, where they gained valuable leadership skills and participated in various missions, including serving as an Artillery Officer during Desert Storm.

Overall, Tom Egan has a strong background in customer support, digital marketing, web management, and entertainment. Their diverse skill set and experiences make him a well-rounded professional.

Tom Egan's education history includes a Bachelor's degree in Broadcast Communications from Columbia College Chicago, which they obtained from 1982 to 1984. Prior to that, they attended Drake University from 1979 to 1981, where they studied Radio/TV Journalism. Additionally, Tom Egan completed their high school education at Lake Forest High School. Tom also had training at USMC OCS and TBS.

In terms of certifications, Tom Egan has obtained various certifications from Lynda.com. These include certifications in Salesforce: Custom Reports (obtained in May 2018), Managing Email Marketing Lists and Campaigns (obtained in October 2016), Facebook Advertising Fundamentals (obtained in September 2016), Learn Camtasia: Advanced Techniques (obtained in September 2016), MailChimp Fundamentals (obtained in July 2016), SEO for Local Visibility (obtained in May 2016), Moving WordPress with WP Migrate DB and DB Pro (obtained in March 2016), WordPress Essential Training (obtained in March 2016), SEO: Link Building in Depth (obtained in June 2015), SEO Fundamentals (obtained in May 2015), WordPress Plugins: SEO (obtained in April 2015), WordPress Ecommerce: Core Concepts (obtained in January 2015), Migrating from Joomla! 2.5 to Joomla! 3.3 (obtained in December 2014), and Joomla! 1.5: Creating and Editing Custom Templates (obtained in January 2009).