Hera Jackson

Hera Jackson is an experienced professional with a diverse background in roles related to fraud prevention, customer engagement, and legal support. Currently serving as a Fraud Prevention Specialist and Customer Engagement Specialist at Reverb since January 2021, Hera previously held the position of Claims Paralegal at Cooney & Conway and worked as an Administrative Assistant at IRA Brokerage, where skills in file management and communication with insurance companies were developed. Hera also has a strong foundation in publishing, having worked as a Publications Editor at Indiana University Bloomington, where editorial and design skills were honed. Prior experience includes a stint as a Classification Analyst II at Sandler & Travis Trade Advisory Services, where research and analytical abilities were applied, and as a Recruiter at Maxim Healthcare Services, which involved managing staffing needs in the healthcare sector. Hera holds a Master of Arts in Russian, Central European, East European, and Eurasian Studies from Indiana University Bloomington and a Bachelor's Degree in Cultural Studies from Michigan State University.