James Krapf

James Krapf is an experienced professional in sales and account management with a focus on enhancing customer success in the e-commerce and technology sectors. Currently serving as a member of RevGenius since July 2023 and the founder of SM Ventures since June 2023, James has previously held key positions such as Principal Account Executive at Order.co and Team Lead for Enterprise Customer Success at ChannelEngine, where responsibilities included managing customer relationships and driving business growth. Earlier roles include Enterprise Account Manager at 1stDibs and Community Director at Bond Collective, demonstrating a strong background in luxury e-commerce and coworking spaces. James began a career in sales as an Executive Sales Assistant at Tom James Company and as a Sales Representative at Interlude Home, Inc. James holds a Bachelor's degree in Strategic Communications from High Point University.