Joe Vierra

Joe Vierra has extensive work experience in the customer support and customer success fields. Joe most recently worked as a Customer Success Lead at Reviver since November 2021. Prior to that, they worked at Apple as an Applecare Advisor from October 2019 to November 2021. Joe also served as the Global Manager of Technical & Customer Support at Lifeprint Products, Inc. from April 2018 to November 2021, where they managed technical and customer support services across multiple offices and collaborated with the development team to address user support issues. Before that, Joe worked at Lumens.com, where they held various roles such as Customer Support Lead (Trade Services), Senior Customer Service Agent (Trade Division), and Customer Communications Specialist, gaining experience in training, resolving customer disputes, managing online sales, and developing customer service management techniques.

From 2011 to 2013, Joe Vierra studied at San Francisco State University. Joe earned a Bachelor of Arts degree with a focus on Art History and Studio Art.