Daniel Olvera is an experienced customer support professional with a strong background in leadership roles across multiple organizations. Currently serving as Customer Support Manager at Revolut since June 2023, Daniel has previously held significant positions including Customer Service Deputy Director at Oplay and Head of Customer Service at albo. Daniel's expertise in customer service also includes roles such as Customer Happiness Lead at Clip and Customer Service Manager at Telcel. Additionally, Daniel's career began at American Express, where responsibilities included acting as CS Manager and leading a team. Daniel holds a Licenciatura in Economía from Universidad Nacional Autónoma de México and completed Dale Carnegie Training in High Leadership Communication.
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