Alex G.

Alex G. is currently a Senior CSR Tier 1 (English/Spanish) at REVOLVE and FWRD, where they provide exceptional customer support and enhance the personal shopping experience using platforms like Gladly, Talkdesk, and Kustomer. Previously, they served as a Senior Sales Associate at Urban Outfitters Europe, where they trained new team members and contributed to achieving key performance indicators. Alex holds a BA (Hons) in International Marketing and Business from De Montfort University and is pursuing a Master of Science in Security and Risk Management at the University of Leicester. Their commitment to service excellence is complemented by a strong background in retail and customer service.