Chrisa Kozel

Chrisa Kozel is an accomplished professional with a background in customer service and team leadership. Currently serving as Team Lead and Account Specialist at RevSpring since May 2021, Chrisa previously worked at DLL as a Customer Service Desk Officer, handling billing and service inquiries. Before that role, Chrisa was the Team Lead for a Major Market VIP Experience Pilot Project at PrimePay, where responsibilities included resolving client issues and enhancing service quality. Earlier experience as a Client Success Representative at PrimePay involved managing customer inquiries and supporting onboarding related to the Affordable Care Act Compliance Navigator Solution. Chrisa holds a Bachelor of Arts in Psychology from West Chester University of Pennsylvania.