Mark Roy is an experienced operations and customer service professional with a robust background in managing teams and optimizing commercial processes. Currently serving as Manager - Instruments and VIP Customer Operations at Revvity since April 2023, Mark leads a team to enhance customer support while coordinating commercial demand for instruments across the US and Canada. Prior roles include Principal Order to Remittance Specialist at PerkinElmer, where Mark facilitated operational support for the Diagnostics commercial organization, and Operations and Planning Manager at Oncam, an innovative IP video technology company. Mark's career also features positions focused on sales operations and administrative management, with early experience at Life Care Centers of America. Mark holds a Bachelor's degree in Business Management/Personnel Administration from the University of Massachusetts Lowell, earned between 2011 and 2016.
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