Charles Rivard is a Senior Director of Operations with a proven track record in management and strategic leadership across 100+ locations. They possess extensive expertise in retail operations, P&L accountability, and talent development, having elevated employee engagement scores and received the first-ever Employee of the Year award at Rexall. Currently, they lead a high-performing team at Rexall Pharmacy Group ULC, focusing on operational excellence and sustained growth. Their past roles include managing numerous stores at Hudson's Bay Company and Big Lots, where they were involved in significant business transformations and strategic initiatives.
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