Norman Lai is a skilled pharmacy professional with experience at Rexall Pharmacy Group Ltd. and Loblaw Companies Limited from September 2021 to May 2024, serving as a Pharmacy Student and later Pharmacy Manager. Responsibilities included collaborating with physicians to address drug therapy issues, providing over-the-counter medication counseling, and conducting COVID-19 rapid antigen testing for travelers. In a subsequent role as a Relief Pharmacist at Rexall Pharmacy Group ULC from September 2024 to February 2025, Norman demonstrated proficiency in prescribing for minor ailments, led vaccination clinics, and conducted medication review consultations to enhance patient health. Norman completed education at the Leslie Dan Faculty of Pharmacy, University of Toronto, from 2020 to 2024.
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