Patrick Sullivan serves as the Customer Solutions Leader for the Midwest Region at Rexel USA, a position held since February 2010. In this role, Patrick leads organizational change and implements digital solutions to enhance branch performance while fostering a culture of enthusiasm around customer solutions. Responsibilities include identifying customer needs, facilitating effective training, and collaborating across various functional teams to ensure successful implementations of new initiatives. Previous positions at Rexel USA include National Contract Leader and Continuous Improvement Analyst, where Patrick contributed to strategic growth and operational improvements. Earlier experience includes roles as an E-Commerce Content Specialist and Sales Team Leader. Patrick began a career in customer service at Ingersoll Rand shortly after earning a Bachelor of Arts in Organizational Communication from Ball State University in 2009.
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