Brian R. is an IT professional with extensive experience in Helpdesk, Audio Visual, and Desktop Support. They have served as an IT Support Analyst at Hudson County Community College, where they provided technical support to over 300 users and participated in significant IT infrastructure projects. Brian interned with NASA, contributing to educational workshops and improving data processes at the Kennedy Space Center. Currently, they hold the position of Service Desk Manager at RFA, where they lead a team in delivering high-quality IT service operations. Brian holds a Bachelor of Science in Computer Science from New Jersey City University and aims to pursue further certifications in IT security and networking.
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