Kellen Williams is an accomplished Senior IT Manager at R/GA, with an extensive tenure beginning in September 2006. Responsibilities include overseeing IT desktop and AV operations for the NYC Area office, managing a team of support technicians, and handling high-level Tier 3 technical issues. Kellen has a strong track record in coordinating compliance reviews, conducting interviews for technical support positions, and managing equipment purchases. Previous roles at R/GA included IT Manager and Team Lead for Desktop Support, where skills in asset tracking and project delegation were honed. Earlier experience includes working as a Field Technician at Shiel Medical Laboratory and an intern in the Technical Information Systems/Data Services Department at MTA Bridges and Tunnels. Kellen holds a Bachelor of Science degree in Computer Systems Networking and Telecommunications from St. John's University.
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