Feli Ferragina

Feli Ferragina has extensive experience in operations management, primarily with Reinsurance Group of America, Incorporated since November 2006, where roles have included Operations Manager for Projects, Retail Operations Manager, Quality Assurance Manager, and Customer Service Manager. Responsibilities have encompassed overseeing project lifecycles, ensuring effective communication among teams, managing claims operations, and conducting audits. Previously, Feli held various leadership positions at MLC Limited from April 1999 to November 2006, including Claims Team Leader and Project Analyst, focusing on team management, workflow restructuring, and process improvements. Feli holds a Master's degree in Management from Macquarie Graduate School of Management.