Lauri Harris is an accomplished leader currently serving as the Director of Help Desk at Reinsurance Group of America, Incorporated. With extensive experience in operations services, Lauri has demonstrated a proven ability to enhance engagement and lead cross-functional teams to successful project completions. Prior to this role, Lauri was a Senior Manager at Oncourse Home Solutions from 2019 to 2023 and held various positions at TD Ameritrade, including Senior Technical Support Representative and Technical Support Manager. Lauri earned a Master of Business Administration with a focus on Project Management from Webster University and a degree in Management Information Systems from Southeast Missouri State University.
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