Julie Schultz

Julie Schultz is a seasoned professional in customer experience management, currently serving as the Global Air Customer Experience Transformation Manager at Rheem Manufacturing since June 2022. Prior to this role, Julie held key positions including Mack Trucks Brand Strategy and Customer Experience Improvement Manager, Customer Experience Improvement Manager at Volvo Group Trucks Operations, and Dealership Customer Experience Process Consultant at FCA Fiat Chrysler Automobiles. Julie's career also includes significant contributions at Gilead Sciences, Q² Solutions, and Quintiles, where expertise in operational excellence and process optimization was demonstrated. Julie holds a Bachelor of Arts & Sciences degree in Communication with a minor in Marketing from Oakland University and has earned professional certifications in Six Sigma Green Belt, DFSS, and Lean Process Improvement.