Ronald Persons is an accomplished Customer Experience Manager at Rheem Manufacturing since May 2018, known for successfully leading a technical support team in a call center environment and enhancing customer satisfaction. Prior to this role, Ronald served as a Technical Support Supervisor at Alabama Housing Finance Authority and as a Multifamily Technician- Asset Management Specialist, where project management skills facilitated compliance between developers, contractors, and regulatory agencies. Earlier experience includes roles as a High School Math Facilitator at Montgomery County Public Schools, a Correctional Officer overseeing 5,000 inmates at the Alabama Department of Corrections, and various positions within the customer service and project management sectors. Ronald holds an M.B.A. from Troy University and a Bachelor's Degree in Business Administration from Columbus State University.
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