Tracy Tepp is a seasoned Systems Engineer currently at Rheem Manufacturing since October 2018. Previous experience includes serving as Systems and Support Manager at Proudfoot, where responsibilities involved managing IT vendor relationships and providing end-user support in a Windows 10 – Office 365 environment. As Help Desk Supervisor at Kurt Salmon, Tracy managed North American Help Desk Operations and vendor contracts. Tracy also founded and produced events for the Atlanta Arts Festival, collaborating with multiple government entities. Earlier career roles at IBM Corporation spanned various IT positions, including Advisory Software Engineer and IT Specialist, focusing on application support, project management, and database administration. Tracy holds a Bachelor of Science degree in Computer Science from the University of West Georgia, earned between 1983 and 1989.
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