Serena Lai is a Technical Project Manager at RhythmScience Inc. since July 2023, with prior experience as a Project Manager at Michigan Medicine, where multiple project teams were led through the planning and delivery of product features under the Productivity and Collaboration program. Serena's tenure at Epic included managing software implementations across community and academic hospital systems, focusing on improving workflows and standardizing patient care. Additional roles include being a Resident Assistant at Case Western Reserve University, fostering inclusive living environments, and serving as a Genetic Counselor Assistant at University Hospitals, where coordination of insurance processes and communication among providers was essential. Serena holds a Bachelor of Science in Biomedical/Medical Engineering and a Bachelor of Arts in Psychology from Case Western Reserve University.
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