Roberto Rivera is an experienced Information Technology professional currently serving as the Information Technology Support Supervisor at Ria Money Transfer since April 2021. Key responsibilities include overseeing IT support technician operations, assisting with internal network and system issues, implementing company-wide software and procedures, and managing equipment inventory and purchasing. Roberto has a proven track record in guiding teams during significant transitions, such as remote work setups and relocating corporate facilities, while also enhancing user functionality and optimizing IT processes. Previous roles include Lead IT Support Technician at DNTG, where responsibilities encompassed server maintenance and user support, and IT Technician and Call Center Operator at Ria Financial, providing on-the-ground technical support and customer service. Roberto holds a Bachelor’s Degree in Computer Science from UC Irvine.
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