Ryan Goodman is an experienced professional in the software support industry, currently serving as Support Team Leader at RIB Software since June 2020, where responsibilities include training and coaching support engineers, managing a support team, and collaborating with the development team on bug reporting. Prior to this role, Ryan held positions at RIB and Exactal, including Senior Support Engineer and Support Engineer, focusing on technical support, product testing, and team reporting. Ryan's career also includes experience as a Lecturer at INTI International University and as an Information Security Engineer at Mobile88.com. Educational qualifications consist of a Master in Science in Web Technologies and Security and a BSc (Hons) in Computing from the University of Plymouth, along with a BSc (Hons) in Computer Systems and Networks from INTI College Malaysia.
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