Steve H. serves as the Head of International Customer Care at RIB Software since June 2019, overseeing globally-distributed technical Customer Care teams for various product ranges, including RIB CostX and Benchmark. Previous roles include Client Services / Business Systems Manager at RIB Software, where responsibilities also included internal IT systems development. Steve founded Runlevel 7 in December 2015, providing management support for technology teams in Hong Kong. Earlier career highlights include serving as Global Head of Support and Infrastructure at Workplace Systems, where strategic and operational leadership was provided, as well as extensive experience in IT and infrastructure management. Educational background includes a Bachelor's degree from the University of Warwick.
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