Ricochet360 is an all-in-one CRM, Cloud Phone System, Dialer and Marketing Automation Platform.

Automation

Cloud

Enterprise Software

Software

Ricochet360

Ricochet360's headquarters in El Segundo, CA, United States

Beau Bratton

Ian Connelly

Meg Lachman

Steve Okun

The Client Success team at Ricochet360 ensures that clients maximize the value of the company's CRM, Cloud Phone System, Dialer, and Marketing Automation Platform. They provide onboarding, training, ongoing support, and strategic guidance, fostering long-term client satisfaction and retention.

Client Success

This department focuses on creating and maintaining software applications and systems.

Software Development

The Sales and Account Management Team at Ricochet360 focuses on driving customer acquisition, managing client relationships, and ensuring customer satisfaction. They leverage Ricochet360's comprehensive CRM and marketing automation tools to streamline sales processes and provide tailored solutions to meet client needs. The team members, including Senior Account Managers and Senior Account Executives, work collaboratively to achieve sales targets and enhance the overall customer experience.

Sales and Account Management Team

The Software Development and Quality Assurance team at Ricochet360 is responsible for designing, developing, and maintaining the company's all-in-one CRM, Cloud Phone System, Dialer, and Marketing Automation Platform. They ensure the software's functionality, performance, and reliability through rigorous coding, testing, and deployment practices. This team collaborates to create user-friendly interfaces, robust backend systems, and high-quality software that meets customer needs and industry standards.

Software Development and Quality Assurance

The Leadership Team at Ricochet360 drives strategic direction and innovation across the company's CRM, cloud phone system, dialer, and marketing automation offerings. Comprising the Founder & CEO, VP of Product, and Chief Revenue Officer, the team collaborates to enhance product development, optimize revenue strategies, and ensure alignment with market needs, fostering a culture of growth and sustainability.

Leadership Team

This department focuses on creating and maintaining websites and web applications.

Ricochet360

Org chart

Teams

Client Success

Software Development

Sales and Account Management Team

Software Development and Quality Assurance

Leadership Team

Web Development

Offices

Ricochet360

Org chart

Teams

Client Success

Software Development

Sales and Account Management Team

Software Development and Quality Assurance

Leadership Team

Web Development

Offices

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