Alan Phillips

Alan Phillips has extensive experience at Ricoh UK, serving in various roles since February 2010 and currently holds the position of Business Order Processing Manager and ITS Operations Resource Coordination Team Leader. In these capacities, Alan leads the ITS Operations Coordination Team, ensuring the effective delivery of ITS projects through robust post-sales support for both internal and external customers, while maintaining compliance with company policies. Previous roles include UK Contract Administration Team Leader, where oversight of termination services for customer agreements was managed, and positions such as Major Contract Support Analyst and Meter Billing Analyst, which emphasized accurate invoicing and customer query resolution. Alan holds a Bachelor of Science degree in Sports and Exercise from Prifysgol Aberystwyth University.