Kathryn Larkin

Kathryn Larkin is an experienced professional in regulatory investigations and ombudsman services, currently serving as an Ombudsperson at the Legal Ombudsman since November 2022, where responsibilities include drafting decisions and providing feedback to investigators. In addition, Kathryn holds the position of Regulatory Investigation Manager at RICS since August 2021, where the role involves managing and developing a team of investigators to address potential misconduct. Kathryn's previous experience at the Legal Ombudsman spans over a decade, including roles as Team Leader, Ombudsman, and Investigator, focusing on team performance and effective complaint resolution. Kathryn's earlier career includes a Concession Manager role at Chesca Fashion Store, complemented by a solid educational background that includes a Foundation Award in Ombudsman Practice and a degree in Medicine from the University of Birmingham.