Ethan Merrell, MBA, is an operations and process expert with a strong background in automotive management and customer service. They have held various roles, including Body Shop Manager at CUSTOM PAINT AND COLLISION, LLC and currently serve as the Director of Customer Service and Warranty at Fox Factory. Ethan's extensive experience includes managing multiple locations and teams, as well as overseeing substantial budgets and operations across several states. They earned an MBA from Strayer University, graduating with a 4.0 GPA, and have been involved with the Free and Accepted Masons since 2013. Ethan's dedication to leadership and team development exemplifies their commitment to continuous improvement.
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